Dairy Belle Ice Cream Store - Schererville - Schererville, Indiana

Danielle G.

My husband and I come here often because we live 5 minutes away and the service is always quick and friendly. Strawberry milkshakes and blue glaciers are out go tos. This past November I decided to order one of their cakes for his birthday and it was amazing! The lady who took my order was very nice and helpful. We settled on a red velvet cake with black raspberry ice cream and cheesecakes bites and he loved it!

Priscilla R.

👎When you ask for your clown ice cream to be put in a bag, and even say please. I guess the cashier was having a bad day. 😔 This is what I came home with. How disappointing 👎 Maybe she should have stayed home. I did not get what I paid for either 👎 If you have footage of the review below, then I am hopeful you have footage of her preparing this order.

NORH R. I.

The customer service was good and my chocolate/banana malt was SO GOOD !! My wife enjoyed her banana split as well . Definitely a top ice cream place that we’ll come back to !!

Ayanna J.

I paid for a flurry with brownie, snicker and Reesie‘s and it looked like they put nothing in there! I am already paying extra for the 3 items but to look like you have been jipped is diabolical! You are overcharging people and giving less and less I guess everyone is falling in line with the way of the world! Then the ice cream was melted why am I paying all this money for milk? Never again and the manager on duty has a piss poor attitude about complaints I should have just asked for my money back!👎👎👎👎

Doug T.

To the Karens getting upset at this place let me put this in perspective for your understanding.( yeah I'm talking about you Jennifer and you Priscilla) This business is amazing the owners and the workers are amazing they work their rear-ends off every morning to make the delicious treats and wonderful food that mostly everyone enjoys. if you prefer the same old boring crap from corporate chains then go there except MDs their ice cream machine is out of service. Stop getting all butt hurt about this place that tries their hardest everyday to make the business successful. I stop here everyday and get food desert or just to pick up a sweet treat for the middle of the night it is the best place to get everything food wise.

Joseph A.

You won’t find a lot of places that greet you with a smile and thank you for coming. This is one of those places with a good staff of people and a great dessert.
My two pups loved their pup cups and my daughter was thrilled when she received the monster cone. Hot fudge malt was out of this world.

D. E.

So I love their ice cream. If I was rating the ice cream it would be five stars. But if you get ice cream do not get it strawberry flavored or flavored anything. The flavoring in the strawberry ice cream is horrendous. Worst artificial flavor ever. Stick to vanilla and chocolate coated 😆

Jennifer B.

What has happened to quality customer service anymore? Esp from a “family owned” business. My daughter ordered an ice cream sandwich…it was hard as a rock. NO JOKE…I mean I was banging it on the counter, showing the girl there is no way she could eat it unless she gnawed on it to death...I did NOT ask for a refund or credit..I asked to exchange it for a slushee that was 1/4 the cost of the sandwich. She said no and that they are made “freshly” once a week.. I told her she should stand behind her “freshly made” sandwich and only serve quality food. Is costumer satisfaction not a thing anymore? I wasn’t asking for the world… I was asking to simply exchange it for something edible.
We will never eat at a Dairy Belle again. Have better policies/VALUES, DO BETTER!

REPLY TO THE OWNERS REPLY…

I see that the owner has revised his/her initial reply to my review w a slightly different tone so I felt the need to clarify something.
At the end of the day, Google reviews are intended for the public to give/share opinions on experiences they have had at any sort of business… my experience that day was poor. You may not like it, or agree with it, BUT it was my experience. I am entitled to my opinion. You said Dairy Belle has been in business 70 yrs? Well I am pretty certain I am not the only customer who has ever made a complaint or had a bad experience. You listen to them, and try and learn from it. Please… stop commenting back to me and move forward. And as far as “next time”, there will not be one.